MotoDash Support

Contact: brbapps2025@gmail.com

For help with MotoDash, email the address above. Include your iPhone model, iOS version, MotoDash version, a short description of what happened, and a screenshot if it helps. Do not send passwords, payment card details, or an unredacted ride export unless we specifically need it to investigate your request.

Common questions

GPS position or speed is unavailable. Check Settings > Privacy & Security > Location Services > MotoDash and allow location while using the app. GPS may take time to settle and can be less accurate indoors, under cover, or in dense streets. MotoDash speed is an estimate; use your motorcycle's speedometer as the primary reference.

A destination or route will not load. Check your internet connection and location permission, then retry the search or route. Map and route requests use Apple Maps services.

A purchase is missing. In MotoDash, choose Restore Purchases while signed in with the Apple account that bought the subscription. If it still does not appear, contact us with the product and approximate purchase date. Do not email your Apple ID password. Manage or cancel a subscription in iPhone Settings > your name > Subscriptions.

Where are my rides? Saved rides are stored on your iPhone. Removing the app may remove its local data; iPhone backup behavior depends on your Apple settings. You may export your saved data, but MotoDash currently does not provide a restore-from-export flow. An exported file can contain full routes and photos, so keep it private.

Can I use MotoDash while riding? Mount the phone securely and set up the app while stopped. Keep your attention on the road and follow local laws. Do not handle the phone in traffic.

Privacy questions and data requests: brbapps2025@gmail.com

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